Google said its contractors are able to listen to recordings of what people say to its artificial-intelligence system Google Assistant.
The company acknowledged that humans can access those recordings after some of its Dutch language recordings were leaked. Google is investigating the breach.
The recordings were obtained by Belgian broadcaster VRT NWS, which noted in a story that they sometimes contain sensitive personal information.
Google says contractors listen to recordings to better understand language patterns and accents. Its user terms confirm recordings may be used by the company. This feature can be turned off, but doing so means Assistant loses much of its personalized touch.
A Bloomberg report earlier this year also revealed Amazon’s Alexa voice technology uses contractors to review recordings, which Amazon later confirmed.
Alexa, don’t store this recording: California bill targets smart home speakers
© 2019 The Associated Press. All rights reserved.
Human workers can listen to Google Assistant recordings (2019, July 11)
retrieved 11 July 2019
This document is subject to copyright. Apart from any fair dealing for the purpose of private study or research, no
part may be reproduced without the written permission. The content is provided for information purposes only.